Privacy Policy

It is our commitment to respect your privacy. Accordingly, we established the following policies to protect the personal data you provide us. The policies have been written in accordance with the guidelines of the Privacy Commissioner for Personal Data, Hong Kong in respect of personal data.

1. Acceptance

The website www.gilman-group.com (the “Website”) is provided by Gilman Home Appliances, Second Floor, Shing DaoIndustrial Building,232 Aberdeen Main Road Hong Kong(“Gilman”). By accessing this Website or any of its pages, you agree to the following terms and conditions, as they may be modified from time to time. In this regard, Gilman reserves the right to amend these terms and conditions from time to time. If you are dissatisfied with any portion of these pages, or with any or all of the terms and conditions, your sole and exclusive remedy is to discontinue accessing this Website.

2. Use of Information and Materials

This site should not be regarded as an offer or solicitation to sell in any country to any person to whom it is unlawful to make such an invitation or solicitation in such country.

3. Copyright and Trademarks

The trademarks, trade names, logos and service marks displayed on this Website are owned by Gilman or other parties. These may not be used without the written permission of Gilman or the party owning these.

Materials on this site are protected by copyright. You are provided access to these materials only for your personal use. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without our prior written consent.

4. Use of Personal Data

Personal data collected from users may be used by Gilman for the following purposes:

  • ensuring the continuous provision of services;
  • contacting users for the promotion of events;
  • tailoring the services for the needs of users;
  • conducting surveys and researches, for example, a survey of items where the needs of users of Gilman are not met;
  • customizing the contents of this website based on the needs of an individual user for its personal use;
  • notifying users of any updates of the information of this website;
  • notifying users of relevant promotional activities, special offers or new products;
  • contacting relevant users regarding enquiries into their accounts;
  • carrying out surveys and analyses of the activities and characteristics of relevant users so as to assess their interest in, and frequency of use of.

Except for the above purposes, Gilman will keep confidential the personal data of its users and visitors who have browsed its website. In addition to keeping the data confidential, Gilman will use all reasonable efforts to ensure that all personal data held by Gilman in this website will be stored in a secure and safe place. Gilman will also train its staff to ensure that the established confidentiality codes are complied with.

Gilman may use cookies in this website for the purposes of:

  • making its security measures more meticulous;
  • providing better and more personalized services, and enabling users to participate in personalized interactive activities;
  • conducting statistics on the number of visitors and analyzing their browsing modes in order to grasp the browsing situation of the website as a reference for Gilman to improve its services.

If a user selects to reject all cookies, he/she may not be able to use some of the personalized services or participate in some of the activities. A user may change its level of acceptance of cookies by selecting in the browser, including accepting all cookies, being notified when cookies are set, rejecting all cookies, etc.

5. Minors

Gilman cannot distinguish the age of persons who access and use its Website. If a minor has provided Gilman with data without parental or guardian consent, the parent or guardian should contact our customer support to remove and unsubscribe the relevant data.

6. Linked Websites

Neither Gilman nor any other Gilman Group member is responsible for the set-up of or the contents available on any other websites linked to this site. Access to such other websites is at the user's own risk and subject to any terms and conditions applicable to such access.

By providing hyperlinks to other websites, neither Gilman nor any of the Gilman Group members shall be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the service/products they provide on their website, or have any form of cooperation with such third parties and web sites. Gilman is not a party to any contractual arrangements entered into between you and the provider of the external website unless otherwise expressly specified or agreed to by Gilman.

7. Transmitting over the Internet

Due to the nature of the Internet, transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. Gilman is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.

8. Downloading

We do not represent or warrant that this Website will be available and meet your requirements, that access will not be interrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with this Website.

The English version of these terms and conditions shall prevail over any Chinese version (if any) which is provided for information purposes only.